Email journeytrackerapplication@gmail.com and we'll get back to you as soon as we can. Including your device model and iOS version helps us help you faster.
JourneyTracker reads walking + running distance from Apple Health. Check that access is granted in the Health app under Sharing, or in Settings > Privacy & Security > Health > JourneyTracker. Progress counts distance recorded since the moment you started each journey.
No. JourneyTracker never uses GPS or your location. Your position on a journey map is computed from distance alone — the map is the story, your steps are the fuel.
On your device — and, only if you sign in, in a private backup on our servers so your journeys survive a new phone. See the privacy policy for the full picture.
JourneyTracker works with no account and no internet. If you sign in, we keep a private backup of your journeys; sharing anything with other people is a separate, opt-in choice that starts switched off. Read the full privacy policy and terms of service.